That’s the “um” I’m talkin’bout

Nocturnal Graphic Design Studio | Graphic Design | Advertising | Phoenix | Scottsdale | Arizona | Marketing | Branding

Above is a link to someone else’s blog & I like it.  The part halfway down, “Great service, hold the cheese” is the “um” I’m talkin’bout.  That manager, like the blog states, could have really sent that lady outta there but he didn’t.  He took a moment and said, “um, how can I make this better?” and he did.  He made it better for everyone of us too, because we know that sometimes, people really are very nice.


Leave a comment

Filed under Customer service

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s